Terms of Service

Last updated: April 24, 2026

1. Acceptance of terms

By accessing, browsing, or using lyng.my.id (“lyng”, “the Service”, “we”, “our”, or “us”) in any way, you (“User”, “you”, or “your”) unconditionally agree to be legally bound by these Terms of Service (“Terms”), our Privacy Policy, and any additional guidelines or policies we publish. If you do not agree in full, you must immediately stop using the Service.

We reserve the right to modify, update, or replace these Terms at any time at our sole discretion, without prior notice. The “Last updated” date at the top reflects the most recent revision. Modifications take effect immediately upon posting. Your continued use of the Service following any modification constitutes your binding acceptance of the updated Terms. It is your responsibility to review this page periodically.

These Terms constitute the entire and exclusive agreement between you and lyng.my.id regarding the Service and supersede all prior negotiations, representations, warranties, and understandings, whether written or oral.

2. Governing language

These Terms are drafted in English. In the event lyng.my.id provides translations of these Terms into any other language, whether through the Service's built-in translation feature or any other means, the English-language version shall be the sole legally binding and authoritative version. Any translation is provided for convenience only. In the event of any conflict, ambiguity, or inconsistency between the English version and any translated version, the English version shall prevail in all respects. You waive any right to rely on a translated version as a legal instrument.

3. Description of service

lyng.my.id provides a URL shortening service that converts long web addresses into compact links under the lyng.my.id domain. The Service includes link management, click analytics, QR code generation, custom slug selection, a public REST API, and official client SDKs for JavaScript and Python, along with other features as we determine from time to time.

We provide the Service on an “as available” basis and reserve the absolute right to modify, limit, suspend, discontinue, or remove any feature or the entire Service at any time, permanently or temporarily, with or without notice, and without any obligation to you or any third party. We are not liable for any consequences of such changes.

We may also release beta or experimental features at our discretion. Such features are provided with no guarantees whatsoever, may be unstable, and may be withdrawn or changed at any moment without notice. Use of any beta feature is entirely at your own risk.

4. Eligibility

You must be at least 13 years of age to use the Service. If you are between 13 and 18 years of age, you represent that a parent or legal guardian has reviewed and agreed to these Terms on your behalf. By using the Service, you represent and warrant that you meet these requirements and have the full legal authority and capacity to enter into this binding agreement.

If you are using the Service on behalf of a company, organization, or other legal entity, you represent that you have the authority to bind that entity to these Terms, and in that case “you” refers to both you individually and that entity. We are not responsible for verifying such authority.

We reserve the right to refuse access to any person or entity for any reason, at any time, without notice or explanation.

5. User representations and warranties

By using the Service, you represent, warrant, and covenant on a continuing basis that:

  • All information you provide is accurate, complete, and current.
  • You are not located in a country subject to an embargo or sanctions by the Republic of Indonesia, the United States, the European Union, or the United Nations.
  • You are not listed on any government-maintained list of prohibited or restricted parties.
  • You will not use the Service in violation of any applicable export control or sanctions law.
  • Your use of the Service does not and will not violate any agreement to which you are a party, including employment agreements, non-compete agreements, or confidentiality obligations.
  • You have all rights, licenses, and permissions necessary for any URL you submit to the Service.
  • You are not a competitor of lyng.my.id using the Service to monitor, benchmark, or replicate the Service.

Breach of any representation or warranty constitutes a material breach of these Terms.

6. Account registration and security

Creating an account is optional but required to access features beyond the guest limit. You agree to:

  • Provide a valid email address and keep it current at all times.
  • Maintain strict confidentiality of your password and not share it with any third party.
  • Not create more than one account per person for the purpose of circumventing usage limits or bans.
  • Immediately notify us at hellolyng@gmail.com if you become aware of any unauthorized use of your account or any other security breach.
  • Not use another person's account without their explicit permission.
  • Accept full and sole responsibility for all activity that occurs under your account, whether or not you authorized it.

We are not liable for any loss or damage arising from your failure to comply with these obligations. We reserve the right to reclaim any username or custom slug at our discretion.

7. Electronic communications

By creating an account or using the Service, you consent to receive communications from us electronically, including via email or by posting notices on the Service. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

You agree that posting updated Terms to this page constitutes valid and sufficient legal notice to you of any changes. You waive any right to claim that electronic notice was inadequate or insufficient.

8. Acceptable use

You agree to use the Service only for lawful purposes and in strict compliance with these Terms, all applicable local, national, and international laws, and any regulations that apply in your jurisdiction. You are solely and entirely responsible for all URLs you submit and the destinations they point to.

You must not use the Service to shorten, distribute, promote, or facilitate access to any content or resource that:

  • Contains or distributes malware, ransomware, spyware, adware, trojans, keyloggers, viruses, worms, rootkits, or any other malicious or unauthorized software.
  • Is designed to phish, deceive, impersonate, or fraudulently obtain personal information, credentials, or financial data from users.
  • Constitutes unsolicited bulk communication (spam), coordinated inauthentic behavior, or any form of click fraud, ad fraud, or traffic manipulation.
  • Involves child sexual abuse material (CSAM) or any content that sexualizes, exploits, or endangers minors in any form. Any such content will be reported to law enforcement and relevant authorities immediately and without notice to you.
  • Promotes, glorifies, incites, or facilitates terrorism, mass violence, genocide, or acts of war against civilian populations.
  • Constitutes illegal discrimination, hate speech, or targeted harassment based on race, ethnicity, religion, gender, sexual orientation, disability, nationality, or any other protected characteristic.
  • Infringes, misappropriates, or violates any third-party intellectual property right including copyright, trademark, trade secret, patent, moral rights, or rights of publicity or privacy.
  • Is defamatory, obscene, fraudulent, or otherwise tortious under applicable law.
  • Violates any applicable law in Indonesia or any other jurisdiction.
  • Is used to conduct unauthorized data collection, scraping, mining, or harvesting of user data from any source via the Service.
  • Attempts to probe, scan, test, or breach the security, integrity, or performance of the Service or any related systems.
  • Reverse engineers, decompiles, or otherwise attempts to derive the source code, algorithms, or underlying architecture of the Service.
  • Accesses or attempts to access the Service through automated means including bots, crawlers, scrapers, or scripts, except through the official lyng REST API (lyng.my.id/api/v1) using a valid API key issued through your account dashboard, subject to the applicable usage limits in Section 9.
  • Is intended to manipulate financial markets, commit securities fraud, or engage in market manipulation of any kind.
  • Is used to circumvent geographic restrictions, sanctions, or export controls.

We reserve the right, but not the obligation, to monitor submitted URLs and their destinations for compliance. Violation of this section may result in immediate link deletion, account suspension, permanent termination, and where required by law, reporting to relevant authorities. We are not obligated to provide prior notice and are not liable for any loss resulting from enforcement action.

9. Usage limits

Access to the Service is subject to the following limits, which we may revise at any time without prior notice. Attempting to circumvent these limits by any means constitutes a material breach of these Terms.

Guest users (no account)

  • 1 shortened link per calendar month per device session cookie.
  • No access to analytics, QR codes, or custom slugs.

Free accounts

  • 60 total active links stored at any one time.
  • 20 new links per rolling 7-day window.
  • 5 QR code generations per calendar month.
  • Basic click analytics (30-day history).
  • No custom slugs.
  • API access included. Link creation via API counts toward the same 60-link and 20-per-week limits.

Premium accounts

  • Unlimited active links and link creation rate.
  • Unlimited QR code generations.
  • Custom slug selection for branded short links, both via dashboard and API.
  • Bypass of the redirect wait page on high-traffic links.
  • Full API access with no additional restrictions.

Premium features are provided as a benefit of your current subscription status. We reserve the right to modify, limit, or remove any Premium feature at any time. Continued subscription after such changes constitutes acceptance of the modified feature set.

10. API access and developer keys

Registered users may generate API keys through the Developer dashboard to access the lyng REST API programmatically. Official client libraries are available for JavaScript (@lyng/sdk) and Python (lyng-sdk). Use of these SDKs is subject to these Terms.

  • API keys are personal credentials. You are solely responsible for keeping them confidential and for all activity performed under your keys.
  • You must not share, publish, commit to version control, or otherwise expose your API key. If a key is compromised, revoke it immediately from your dashboard and generate a new one.
  • You must not generate API keys for the purpose of circumventing usage limits, sharing access with multiple users, or reselling API access.
  • Automated use of the API must comply with Section 9 usage limits. We reserve the right to rate-limit, suspend, or revoke API keys that generate abusive traffic patterns without prior notice.
  • API keys are revoked upon account termination. We are not liable for any disruption to your applications or workflows resulting from key revocation.

We reserve the right to change, restrict, version, or discontinue the API or any endpoint at any time. We will make reasonable efforts to communicate breaking changes in advance but are under no obligation to do so.

11. Payments, billing, and refunds

Fees for Premium access are stated at the time of purchase and are charged in advance. All payments are final and non-refundable to the maximum extent permitted by applicable law. We do not provide refunds, credits, or prorated amounts for partial subscription periods, unused features, downtime, or service interruptions, except where explicitly required by Indonesian consumer protection law.

We reserve the right to change our pricing at any time. Price changes will take effect at the next billing cycle following notice. If you do not agree to a price change, your sole remedy is to cancel your subscription before the change takes effect.

Failure to pay fees when due may result in immediate suspension or termination of your Premium access without notice. All applicable taxes, duties, or levies are solely your responsibility. We are not responsible for currency conversion rates or fees charged by your payment provider.

12. Feedback and suggestions

If you submit any ideas, suggestions, feedback, improvements, or other input regarding the Service (“Feedback”) to us through any channel, you hereby irrevocably assign to lyng.my.id all rights, title, and interest in and to such Feedback, including all intellectual property rights. We are free to use, reproduce, modify, publish, distribute, and commercialize any Feedback without restriction, attribution, or compensation of any kind. You waive any moral rights you may have in such Feedback to the fullest extent permitted by law.

13. Link availability, uptime, and data integrity

We make no representations or guarantees of any specific level of uptime, availability, response time, or data integrity. The Service is provided on a best-effort basis. Shortened links may become temporarily or permanently inaccessible at any time due to maintenance, infrastructure failure, third-party outages, or any other reason.

We reserve the absolute right to disable, delete, redirect, or modify any shortened link at any time for any reason, including violation of these Terms, the destination URL becoming unreachable or harmful, legal requirements, abuse complaints, or our own operational judgment. We are under no obligation to notify you before or after taking such action.

You acknowledge that storing critical or time-sensitive content behind a lyng.my.id link is at your own risk. You should maintain independent access to all original URLs. We are not responsible for any loss resulting from link unavailability.

14. Intellectual property

The lyng.my.id name, brand, logo, interface design, original text, and all related intellectual property are the exclusive property of lyng.my.id and are protected under applicable intellectual property laws. You may not use, reproduce, distribute, sublicense, publicly display, or create derivative works from any of our intellectual property without prior explicit written consent.

You retain ownership of the URLs you submit. By submitting a URL, you grant lyng.my.id a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to store, reproduce, transmit, and serve that URL and its redirect for the purpose of operating the Service. This license survives deletion of the link for a reasonable period required for backup and operational purposes.

You represent and warrant that you own or have all necessary rights to submit the URLs you provide, and that doing so does not violate any third-party rights or applicable law. You are solely responsible for any intellectual property claims arising from your use of the Service.

15. Copyright and DMCA takedown procedure

lyng.my.id respects intellectual property rights and complies with the Digital Millennium Copyright Act (“DMCA”) and equivalent provisions under Indonesian copyright law (Law No. 28 of 2014 on Copyright). We will respond expeditiously to valid notices of alleged copyright infringement.

If you believe that content accessible through a lyng.my.id link infringes your copyright, you may submit a written notice to our designated agent containing all of the following:

  • A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
  • Identification of the copyrighted work claimed to have been infringed.
  • Identification of the material that is claimed to be infringing, including the specific lyng.my.id short URL.
  • Your contact information, including name, address, telephone number, and email address.
  • A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  • A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or are authorized to act on behalf of the copyright owner.

Submit takedown notices to: hellolyng@gmail.com with the subject line “DMCA Takedown Notice”.

We reserve the right to remove links subject to valid takedown notices and to terminate accounts of repeat infringers. Submitting a false or misleading takedown notice may expose you to liability for damages, costs, and legal fees.

If you believe your content was wrongly removed, you may submit a counter-notice to the same address containing: your signature, identification of the removed material and its location before removal, a statement under penalty of perjury that you have a good-faith belief the material was removed by mistake, your contact information, and your consent to the jurisdiction of the courts of Jakarta, Indonesia.

16. Monitoring and law enforcement cooperation

We reserve the right, but not the obligation, to monitor the Service and any content submitted to it for compliance with these Terms and applicable law. Such monitoring may be conducted at any time without notice to you.

We reserve the right to cooperate fully with law enforcement agencies, regulatory authorities, and rights holders in connection with any investigation of suspected unlawful activity, including disclosing any information we hold about you or your use of the Service. We may do so without providing you with prior notice, and we are not liable for any consequences arising from such disclosure.

17. Security and responsible disclosure

If you discover a security vulnerability in the Service, you agree to report it to us promptly and in good faith at hellolyng@gmail.com before disclosing it publicly or to any third party. You agree not to exploit any vulnerability beyond what is necessary to demonstrate the issue, not to access, modify, or delete any data that does not belong to you, and not to disrupt the Service or its users.

Responsible disclosure in accordance with this section will not be treated as a violation of these Terms. Exploitation, public disclosure without prior notice to us, or using a vulnerability for any unauthorized purpose constitutes a material breach and may result in legal action.

18. Third-party content and external links

lyng.my.id is a neutral technical intermediary. We do not screen, review, endorse, verify, or take responsibility for any content accessible via shortened links created through the Service. The existence of a lyng.my.id link does not constitute any endorsement, affiliation with, or approval of the destination content.

You access all third-party content at your own risk. We are not responsible for the accuracy, legality, safety, or appropriateness of any third-party website, service, or content. We strongly recommend exercising caution when clicking shortened links from unknown sources.

If you encounter a link that you believe violates these Terms, please report it to hellolyng@gmail.com. We reserve the right to act on such reports at our sole discretion.

19. Geographic availability and export controls

The Service is operated from Indonesia and may not be available in all countries or regions. We make no representation that the Service is appropriate or legally available for use in any particular jurisdiction. You are solely responsible for ensuring that your use of the Service complies with all laws and regulations applicable in your jurisdiction, including any export control or sanctions laws.

You specifically represent that you are not located in, or acting on behalf of any person or entity located in, any country that is subject to a comprehensive embargo by the Republic of Indonesia, the United States, or the European Union. Violation of applicable export controls is grounds for immediate termination.

20. Disclaimer of warranties

To the fullest extent permitted by applicable law, the Service is provided strictly on an “as is” and “as available” basis. lyng.my.id expressly disclaims all warranties of any kind, whether express, implied, statutory, or otherwise, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • Any warranty that the Service will meet your requirements or expectations.
  • Any warranty that the Service will be uninterrupted, timely, secure, error-free, or free of viruses or other harmful components.
  • Any warranty regarding the accuracy, reliability, or completeness of any content, data, or information provided through the Service.
  • Any warranty that defects or errors will be corrected.

You assume the entire risk as to the quality, performance, and fitness of the Service. No advice or information, whether oral or written, obtained from lyng.my.id or through the Service shall create any warranty not expressly stated in these Terms.

21. Limitation of liability

To the maximum extent permitted by applicable law, lyng.my.id, its operators, employees, contractors, agents, affiliates, and licensors shall not be liable for any damages whatsoever, including but not limited to:

  • Direct, indirect, incidental, special, consequential, exemplary, or punitive damages.
  • Loss of profits, revenue, data, goodwill, business, or anticipated savings.
  • Damages arising from unauthorized access to or alteration of your content or account.
  • Damages arising from the deletion, corruption, or failure to store any link, data, or content.
  • Damages arising from any interruption, suspension, or termination of the Service.
  • Damages arising from any third-party content accessed through the Service.
  • Damages arising from your reliance on the Service for any business, commercial, or critical purpose.

These limitations apply regardless of the legal theory on which the claim is based (contract, tort, negligence, strict liability, or otherwise), even if we have been advised of the possibility of such damages, and even if a limited remedy fails its essential purpose.

In any case, our total cumulative liability to you for all claims arising out of or relating to the Service shall not exceed the greater of (a) the total fees you paid to lyng.my.id in the 12 months immediately preceding the claim, or (b) IDR 50,000 (fifty thousand Indonesian Rupiah). If you have not paid us any fees, our total liability is IDR 10,000.

22. No class action

To the fullest extent permitted by applicable law, you agree that any claim or dispute arising from or related to these Terms or the Service must be brought solely in your individual capacity and not as a plaintiff or class member in any purported class, collective, representative, or multi-party action or proceeding. You expressly waive any right to bring or participate in such proceedings.

If a court of competent jurisdiction finds this waiver unenforceable with respect to any claim, then that specific claim must be severed from any class proceeding and pursued individually in accordance with Section 22 of these Terms. This waiver is a material and essential term of these Terms.

23. Indemnification

You agree to fully indemnify, defend, and hold harmless lyng.my.id and its operators, employees, contractors, agents, affiliates, and licensors from and against any and all claims, demands, actions, liabilities, damages, losses, settlements, judgments, costs, and expenses (including reasonable legal fees and court costs) arising out of or related to:

  • Your use of or access to the Service.
  • Your violation of these Terms or any applicable law or regulation.
  • Any URL you submit, including the content of the destination.
  • Your infringement of any third-party right including intellectual property, privacy, or publicity rights.
  • Any claim that your use of the Service caused damage to a third party.
  • Any dispute between you and any other user or third party.
  • Your breach of any representation or warranty made in these Terms.

We reserve the right to assume exclusive control of the defense of any matter subject to indemnification by you, at your expense. You agree to cooperate fully with our defense of any such claims. This indemnification obligation survives termination of these Terms and your use of the Service indefinitely.

24. Termination and suspension

We may, at our sole discretion, immediately and without prior notice, suspend, restrict, or permanently terminate your access to the Service and delete your account and all associated data for any reason, including but not limited to: violation of these Terms, conduct we consider harmful or abusive, extended periods of inactivity, legal requirements, or discontinuation of the Service.

Upon termination, your right to use the Service ceases immediately. We have no obligation to retain your data following termination and may delete it without notice. Provisions of these Terms that by their nature should survive termination will do so, including Sections 12, 14, 15, 20, 21, 22, 23, 25, and 26.

You may terminate your account at any time by contacting us at hellolyng@gmail.com. Termination does not entitle you to any refund of fees paid.

25. Force majeure

lyng.my.id shall not be liable for any delay, failure, or interruption in the performance of its obligations under these Terms arising from causes beyond our reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, civil unrest, government action or regulation, strikes or labor disputes, internet or telecommunications outages, cyberattacks or distributed denial-of-service attacks, supply chain disruptions, pandemics, or failures of third-party infrastructure or service providers. In such events, our obligations are suspended for the duration of the event without liability to you.

26. Dispute resolution and time limitation

Before initiating any formal dispute, you agree to contact us at hellolyng@gmail.com and attempt to resolve the matter informally for a period of at least 30 days. We will make reasonable efforts to resolve your concern within that period. Initiating formal proceedings before completing this informal process constitutes a breach of these Terms.

Any claim or cause of action arising out of or related to these Terms or the Service must be filed within one (1) year after the claim or cause of action arose, regardless of any statute or law to the contrary. Failure to file within this period constitutes a permanent and irrevocable waiver of that claim.

These Terms are governed by and construed in accordance with the laws of the Republic of Indonesia, without regard to its conflict of law principles. Any dispute not resolved informally shall be submitted to the exclusive jurisdiction of the courts of Jakarta, Indonesia. You irrevocably consent to personal jurisdiction in those courts and waive any objection to venue.

27. Miscellaneous

Severability. If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be severed and the remaining provisions will continue in full force and effect.

Waiver. Our failure to enforce any right or provision of these Terms at any time does not constitute a waiver. No waiver is effective unless made in writing and signed by an authorized representative of lyng.my.id.

Assignment. You may not assign or transfer any rights or obligations under these Terms without our prior written consent. We may freely assign these Terms and our rights hereunder without restriction or notice.

No agency. Nothing in these Terms creates any partnership, joint venture, employment, agency, or franchise relationship between you and lyng.my.id.

Corrections. We reserve the right to correct any errors, inaccuracies, or omissions on the Service at any time without prior notice, and without this constituting an amendment of these Terms.

Headings. Section headings are for convenience only and have no legal or contractual effect.

Entire agreement. These Terms and our Privacy Policy constitute the entire agreement between you and lyng.my.id with respect to the Service, superseding all prior or contemporaneous agreements, representations, or understandings.

28. Contact

For any questions, concerns, legal notices, copyright takedown requests, or formal communications regarding these Terms, contact us at:

hellolyng@gmail.com

We aim to respond to all formal inquiries within 5 business days.

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